State Bank of India to Temporarily Suspend Internet Banking for Maintenance
Planned Downtime to Enhance Account Security
State Bank of India (SBI) has announced that its internet banking services will be temporarily suspended to undergo planned maintenance activities. This suspension, scheduled for October 14, 2023, from 00:40 IST to 02:10 IST (15:10 ET to 16:40 ET), aims to enhance the overall security of SBI’s online banking platforms.
Explore Alternatives
During this period of downtime, SBI suggests that customers utilize their WhatsApp banking feature for basic banking needs. With this alternative service, users can conveniently conduct simple transactions and inquiries without the need for full internet banking access.
New Safety Protocols
As part of their commitment to account security, SBI is implementing new safety protocols for its online banking services. One of these measures includes a mandatory annual password reset for all users. This proactive step aims to enhance account security by reducing the risk of unauthorized access.
Furthermore, SBI is transitioning its login OTP (one-time password) system from SMS-based delivery to the ‘SBI Secure OTP App’. This transition is expected to provide a more secure and reliable method for users to receive their login OTPs, thereby further strengthening the overall security of SBI’s online banking platforms.
Boosting Security with New Measures
SBI’s temporary suspension of internet banking services and the implementation of these new safety protocols demonstrate their commitment to ensuring the utmost security for their customers’ accounts. By continuously adapting and improving their systems, SBI aims to stay one step ahead of potential threats, providing users with peace of mind while conducting their banking transactions online.
Stay tuned for more updates and rest assured that SBI is working diligently to keep your online banking experience safe and secure.
